Privacy Policy

This Privacy Policy outlines the types of personal information collected and received by graceline.com.pk ("we," "us," or "our") and how we use, disclose, and protect that information. By using or accessing our website, you consent to the terms and practices described in this policy.

Information We Collect:

a) Personal Information
We may collect personal information from you when you voluntarily provide it, such as when you create an account, make a purchase, subscribe to our newsletter, opt to receive marketing SMS/WhatsApp or direct emails, or interact with our website features.
This may include your name, email address, shipping address, billing information, and other details necessary to provide our services. Saved card details will never be shared with third parties and will only be used to process your order through our secure payment service provider.

At all times, you will have the option to unsubscribe from any service or update to which you have subscribed. Any promotional email we send will include an easy automated unsubscribe link.

b) Non-Personal Information
We may also collect non-personal information about your interactions with our website. This may include your IP address, browser type, device information, and browsing behavior. Such data is collected through cookies, log files, and similar technologies.

Use of Information:

a) Personal Information may be used to:

  • Process and fulfill your orders.

  • Provide customer support and respond to inquiries.

  • Customize and improve our website and services.

  • Send promotional offers, updates, and newsletters (you can opt out anytime).

  • Conduct market research and analyze trends.

b) Non-Personal Information
Used primarily to analyze and improve the functionality and performance of our website, helping us understand how users interact with our services.

Disclosure of Information:

a) Service Providers
We may engage trusted third-party service providers to help operate our website and deliver our services. These providers may have access to your personal information but are bound to keep it confidential and use it only for specified purposes.

b) Legal Requirements
We may disclose personal information if required by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations.

Data Security:

We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Links:

We may collect data on site traffic, sales, wish lists, and other commercial information, which we may share with third parties. However, this data does not include any personally identifiable information.

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective once posted on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

For further information or to unsubscribe from our services, you may contact us at:

📞 0300-9394858
📧 graceline.pk@gmail.com